18 May 2018
Our Privacy Commitment to you
At the Cullen Voluntary Tourist Initiative we are committed to respecting your privacy, keeping your data safe and not doing anything with it that you wouldn’t reasonably expect.
If you have any questions, please contact us at firstname.lastname@example.org
What information do we collect and what do we use it for?
Personal information is any information that can be used to identify you. The only information we collect about you is your email address.
We will use your data to:
Where do we collect your information from?
We collect information in the following ways:
When you sign up to our newsletter by providing your email address.
Our Digital Services
Like most websites, we may use “cookies” to help us make our site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields.
We may also use Google Analytics to monitor web traffic, however this data is anonymised and we cannot identify individuals. You can find out more about Google Analytics here.
When you use a social media platform and interact with the Cullen Voluntary Tourist Initiative (under the account name Discover Cullen), you do so by consenting to the terms & conditions of such platforms. This can include FaceBook, Twitter and Instagram. For more information, please see their individual Privacy Polices.
eNewsletters and Invites
We send out occasional email newsletters to inspire and let you know about what’s on in Cullen and the surrounding area.
We only collect this data when we have your consent and retain it on a secure database. We store this data for 3 years after your last communication with us, unless you withdraw consent. If you withdraw consent it will be deleted within one month.
We make it easy for you to tell us how you want us to communicate, in a way that suits you. We include information on how to opt out when we send you marketing. If you don’t want to hear from us, that’s OK. Just click unsubscribe, or let us know on email@example.com .
Right of Access
The Cullen Voluntary Tourist Initiative will be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘right of access’ request. More information can be found at https://ico.org.uk.
If we do hold information about you, we will:
Working with us
The Cullen Voluntary Tourist Initiative is an organisation promoting Cullen and surrounding area online (website and social media channels) and runs a seasonal Tourist Office in Cullen.
Tourism businesses in Cullen and the surrounding area are invited to work in partnership with us on a number of initiatives and at times will be asked to provide some personal information. This is so that we can plan and organise activities across the region.
With a few exceptions, this information is limited to the kinds of information that can be found on a business card: first name, last name, job title, company/employer name, work address, work email, and work phone number.
We retain this data on a secure database for 3 years after your last communication with us and is in the legitimate interest of both the business and the Cullen Voluntary Tourist Initiative.
Some activities may include workshops, courses and events, trade shows, conferences, associations and product development assistance. Businesses can also build an online profile on the Discover Cullen website.
We retain activity data on a secure database with most records being securely deleted after the activity has finished. We may retain some data for longer, for example the business name and address so we can invite the business to similar activities throughout the calendar year or in some cases biennial events. We practice data minimisation and ensure we do not hold data longer than it is required. It is in the legitimate interest to both the business and the Cullen Voluntary Tourist Initiative.
When someone you know refers you to us
On occasion, someone you know, for example friends, family or a business associate, may give us your name and contact details as someone who is likely to be interested in the services of the Cullen Voluntary Tourist Initiative provides.
We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
We will contact you as soon as is practicable to do so and let you know we are processing your data in this way. Our legal basis for processing this data is legitimate interest. If there is no activity and no response forthcoming, we will securely delete your details within one month.
We never share, sell or swap any of your personal information.
People will have the choice to sign up to our industry eNewsletters. Most people will sign-up using a corporate email address with some using a personal email address. The Cullen Volunatry Tourist Initiative treats both sets of emails the same when carrying out direct marketing and will only send you eNewsletters when you have given us your consent. We store this data for 3 years after your last communication with us, unless you withdraw consent. If you withdraw consent it will be deleted within one month.
How to contact us
Cullen Voluntary Tourist Initiative,
23a Seafield Street,
Cullen AB56 4SU